Downloads & Refunds

Download Policy

Due to the nature of digital products, no refund will be granted on downloadable products. 

Refund Policy

Thank you for shopping at joanruffins.com. If you are not entirely satisfied with your purchase, we want to hear about it. 

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Once we receive your item, we will inspect it and notify you that we have received your return item.

We will immediately notify you on the status of your refund after inspecting the item.

 No refund will be granted on downloadable products. ​

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